Definitions:

Us, We and Our means Star Online Limited and 5 Deep Limited, or the onlinepeoplescan.com web site.

You means customers and visitors to the web site.

This document sets out the Terms and Conditions under which the content and services are provided to you.

By accessing the web site either as a customer or visitor you agree to be bound by these Terms and Conditions.

1. Copyright

(a) The full content of this web site is the copyright of Star Online Limited.  All rights in and to the design concept, source code, documentation, tools, data files, algorithms, images, graphs, textual information and other materials used in the execution and completion shall remain with us.  All rights in the delivery items for the account/service in electronic form remain with us.  (b) All rights in and to source materials supplied to us by you shall remain with you.  You shall indemnify us against any third party claims relating to published documents that you have created through the service we provide.  (c) All designs, names, marks, intellectual property rights and materials developed by us in the course of the contract/account remain with us. If any claim is made against us such as material supplied to us by you infringes the copyright, design, trademark or other industrial or intellectual property rights of any other person, you shall indemnify us against all loss damages costs and expenses awarded against or incurred by us in settlement of the claim.

2. License.

If you are a customer of our service we grant you a non-exclusive non-transferable license to use the software and associated documentation used in the delivery of our online service.  You can not resell, or otherwise transfer for value, the software.  You can not reverse engineer, de-compile or disassemble the software.  You can not sell, lease or rent the software.  You can not provide or offer technical support for the software.  You can not use the software in any way other than as expressly permitted under the terms of this license.  You can not transfer any of your rights under the terms of this license.  We reserve the right to terminate this license at anytime, especially if you fail to comply with any of these terms and conditions.

3. Online Services

Are available to anyone wishing to purchase an Online Personal/Corporate account to access the psychometric tests.  Account details will be sent to the e-mail address you specify on the order form.

The details provided by you on the order form must be full and complete in order to effect online use (part details will not be processed).  You should notify us of any changes to the details provided by you, by sending an e-mail to us at registration@onlinepeoplescan.com, or where applicable you can update your details through your online account Control Panel.

From time to time we may offer other free promotional services; however, we reserve the right to terminate these services at any time.

4. Your Personal Information

1. We will respect your personal information and undertake to comply with all applicable UK Data Protection legislation.  Please see Privacy Statement
2. When you become a subscriber you agree that we may use the personal information provided by you in accordance with the notification given to you in the Privacy Statement, (subject to any limitations you selected on the order form).

5. Our Obligations to Customers and Visitors

1. We will endeavour to maintain that our web site and service is accessible at all times, however, we cannot accept responsibility for any interruptions, failures or defect or loss of service and therefore do not accept responsibility for any costs, loss of profits, loss of data, or consequential losses arising from your use of, or inability to access our web site or service.

6. Our Web Site & Service

1. We make absolutely no warranties whatsoever expressed or implied, for the service we provide, beyond what is reasonably acceptable from an online service.
2. At times our web site may provide links to other web sites or resources.  We cannot accept responsibility for these web sites or resources, neither can we be deemed to have endorsed their content, products or services.
3. We make all reasonable effort to ensure that all information provided on our web site is accurate at the time of its inclusion, however, there may be omissions, inaccuracies or errors in respect of which we exclude all liability.
4. We make no representations or warranties about the information included on this web site (including links to third parties' web sites). Any decisions based on the information contained on this web site are your sole responsibility.
5. We , our affiliates, information providers or content partners do not provide any warranty as to the accuracy or completeness of the information contained on our web site.
6. We reserve the right to suspend, restrict, or terminate your access to our web site or service for any reason, including in particular, if your use on the web site causes or is likely to cause the whole or part of the web site to be interrupted, damaged, rendered less efficient or in any way impaired.  Likewise we are not and will not be held responsible for any damages the user may suffer as a result of the loss of confidentiality/data due to any breaches in security which has caused any published document to be altered by any known or unknown person/group.
7. In order to maintain the integrity of our web site and service we reserve the right to forward registration details to the police or other regulatory authorities where misuse or improper use occurs.  We may also suspend your use to our service and provide details to the appropriate authorities where a complaint arises concerning your use of our web site or service.


8. You can not store or use any of our files on any storage media (electronic or paper based) without our written permission.  Including source code files required for test validation.  With the exception of your downloaded test data and test reports and associated files obtained from your online account Control Panel.
9. If you have a online personal/corporate account, you may provide a link from your web site to your personalised login page for the duration of your account.


10. Termination of online personal/corporate accounts will be removed from our system 14 days after the account expires, after which time any links to your account must be broken.
    

7. Your Responsibility

1. You agree that you will only use our web site or service in a manner that is consistent with these conditions and in such a way as to ensure compliance with all applicable laws and regulations.  In particular, you will not use our web site or service to transmit or publish any material which is defamatory, offensive, or of an obscene or menacing character, or which may, in our judgement, cause annoyance, inconvenience or anxiety to any person.
2. To the extent to which your use, or the use by any person who may be authorised by you or for whom you are responsible (for example as an employer) causes loss or damage to any person, you agree to indemnify us immediately on demand in relation to any such losses or damages attributable to web site or service, including where necessary any legal and administrative, or technical charges that may arise from such use.
3. Where applicable, you are responsible for maintaining the confidentiality of your account number and the password.  As a result, you are fully responsible for all activities, which occur under them.  You must notify us immediately of any unauthorised use of which you become aware by contacting us at misuse@onlinepeoplescan.com
4. You cannot simultaneously login to your account Control Panel through more than one computer or browser window, as this is a breach of the Terms and Conditions.  Please note, that all connections are logged.
5. You are responsible for obtaining all equipment and payment of all telephone charges necessary to access and use our web site and service.
6. You agree that the material and content contained within or provided to you as part of our service is for you only and must not be distributed in any way privately or commercially.  You must not display any of the contents of our web site in a frame surrounded by other material not originated by us.  Your use of our web site carries with it no rights in relation to copyright, trade marks or other intellectual property rights that belong to us.

8. Liability

1. Nothing in this contract excludes liability, which is prohibited from being excluded by law.
2. Except as set out in (1) above we accept no liability for and hereby exclude any liability for any consequential or indirect losses, loss of profits, loss of business, loss of goodwill or any form of special damages.
3. Liability for direct losses shall (subject to sub paragraph (1) above) be to the amount actually paid by you to us and all conditions, warranties or other terms whatsoever inconsistent with the provisions of this sub paragraph are hereby expressly excluded.
4. In the event that (3) should prove for any reason ineffective to exclude any liability referred to in that sub paragraph, any such liability shall, subject to (1) be to the amounts actually paid by you to us.

9. Billing, Payments & Cancellation

1. Billing We will invoice you for the tests that have been completed within your online account.  The period of billing depends on whether you stated on the order form to pay monthly or quarterly.  In either case you agree to settle the invoice within 14 days net from the date of invoice. 
2. Payment by cheque.  We accept payments made by cheque, however the account/work will not be activated until clearance, unless prior arrangements are made with us.  Any declined payments will automatically suspend the account or work.  If such payment is not received within fourteen working days of the declined payment, We will close the account and forward an invoice to you inclusive of work already processed plus an administration charge of £25 (GBP).  All cheque(s) must be made payable to 'Star Online Limited'.
3. Payment by credit/debit card. Your Bank must authorise payment before any services are provided.
4. 14 day money back guarantee on all new accounts where no tests have been completed.  This does not include extra work commissioned by the customer.
5. No monies will be refundable for any cancellations, outside the 14 day money back guarantee.
6. You acknowledge that by completing any psychometric test, either by you or your participants, you will have been deemed to be consenting to immediate provision of the service by us to you.  Accordingly, you will have no right to cancel the provision of the service under the Consumer Protection (Distance Selling) Regulations 2000.

10. Further Conditions

1. If any provision of these conditions is held to be unenforceable, it will not affect the validity and enforceability of the remaining provisions.
2. These conditions may be amended from time to time.  Any such amendments shall be effected by posting the amended Terms and Conditions on our web site.  We may also in the same way extend these conditions to include other conditions applicable to specific products or services offered by us.
3. Downloaded or cached web pages must not be stored to any other server or location this constitutes to reproduction or redistribution and is expressly prohibited.
4. The removal, downloading or alteration of any source files held on our web site are expressly prohibited using any non-browser third party software.
5. Acceptance of these conditions shall be deemed to be a contract made in England and therefore subject to the laws of England and Wales and the jurisdiction of the English courts.